The ParentVIUE and StudentVUE portals are configured to support a specific load of users. LCPS is continually working with the vendor to improve the configuration to support our users.
As stated in the ParentVUE activation letters, “although the District strives to provide access to this information at all times, technical difficulties may result in temporary downtime. Access to the system is subject to technical constraints and internet availability.”
During a one month period, the portals were down 5 times for a limited amount of time. We appreciate your patience while we work with the vendor and all support teams to improve the portal experience. Should a parent need immediate access to student information they may contact school staff or the teacher directly depending on the issue at hand.